Business

Commencis Launches Specialist Turkish LLM for Banking and Financial Sectors

15/05/2024

Harnessing the power of high-performance GPUs and customised datasets, the Commencis LLM excels in Turkish language capabilities and is highly customisable for financial services. It offers scalability into other sectors such as aviation, insurance, and telecommunications. The model is designed to optimise user experiences and operational efficiencies, meets the highest security specifications, and provides on-prem installations for exceptional data privacy.

Digital transformation leader Commencis has unveiled a new Turkish-specific large language model (LLM) aimed at the banking and financial services sectors. The model, trained with specially tailored datasets, is intended to automate customer service processes, generate content, and analyse data, benefiting both users and clients.

Commencis LLM was developed using sector-specific needs and customizable data sets and has the capability to improve user experience in critical functions such as live support and data analysis. The model’s versatility allows it to be customized and adapted across other sectors including aviation, insurance, and telecommunications, in addition to banking and finance. Developed to the highest privacy and security standards, the Language Model comes with an on-prem installation option, allowing companies to use Commencis LLM with full security within their own infrastructure.

Language model with highly advanced Turkish language skills

Commencis LLM is the product of extensive research and data production and training activities on language models such as Llama 2, Mistral, Zephyr, and OpenChat 3.5. During its development, the Commencis engineering team executed extensive optimization on Amazon Web Services’ high-performance GPUs (graphics processing units) over three months. As a result, a language model with highly advanced Turkish language skills emerged, capable of supporting an AI based chat assistant that can respond to user requests and handle question-answer capabilities in various fields, particularly in banking and finance.

Firat Isbecer, Co-founder and CEO of Commencis, said, “With over 20 years of experience in the industry, we have collaborated with leading banks and financial services providers to create some outstanding digital success stories.”

Reducing costs for financial services providers

“Commencis LLM is designed to bring its depth of understanding and interaction capabilities to bear on providing a better customer experience and to increase the speed of problem-solving in financial services. This will help both reduce costs and improve the quality of current digital services offerings at banks. Looking ahead, our focus will be on helping our clients increase customer loyalty and on providing them with a competitive advantage through hyper-personalization and rapid response technologies,” Isbecer added.

Commencis is a leading provider of the latest technologies in digital banking products, payment, identity verification, and end-to-end customer experience solutions in the financial services industry. The use of artificial intelligence will enable companies to gain a better understanding of customer behaviors, enable the offering of more personalized services, further automate transaction processes, and enhance security measures.

byRoger Bishop

Published May 15, 2024